Shipping policy

Shipping Policy

Effective Date: July 2, 2026

At Luxvero, we proudly ship luxury watches to customers worldwide.

Order Processing

  • All orders are carefully inspected and securely packaged before shipment.

  • Orders are typically processed within 1–3 business days after payment has been confirmed.

  • Processing times may be longer during holidays, promotions, or periods of high demand.

Worldwide Shipping

We offer worldwide shipping to most countries.

Shipping times vary depending on your destination and the shipping method selected at checkout. Estimated delivery times are provided for guidance only and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping service.

Any available free shipping promotions will be clearly displayed on our website.

Customs & Import Duties

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer. Luxvero is not responsible for any customs fees, taxes, or delays caused by customs clearance.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (where available) so you can monitor your shipment.

Delivery Delays

While we work with trusted shipping partners, delays may occur due to customs inspections, weather conditions, courier issues, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Luxvero is not responsible for orders delayed, lost, or delivered incorrectly due to inaccurate shipping information provided by the customer.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will investigate and work to resolve the matter as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support before placing your order. We are happy to assist you.